SCiNESTA
Fax never died in healthcare, legal work and government paperwork. It moved into email. eFax and Fax.Plus charge about $20 a month to turn incoming pages into PDFs, then drop them in a separate inbox that somebody has to monitor.
The PDF is not the job
Receiving a fax is easy. Matching it to the right customer, alerting the right person and tracking what happens next is the work. A standalone fax inbox creates another queue beside email, chat and voicemail.
Fax inside the customer record
SCiNESTA routes inbound fax documents into the same platform as conversations and CRM data. The team can attach the document to the contact, create a task, notify a staff member or start a workflow based on the sender and number.
- Receive fax documents digitally on your business number
- Attach them to contacts and deals instead of forwarding PDFs
- Route by sender, number or team responsibility
- Track the follow-up in the same task system
A practical fit
If all you need is occasional personal faxing, a simple fax app works. If a fax starts a business process, it belongs inside the system that runs that process. Read the phone number guide.