Smith.ai pioneered the AI-plus-human answering service, and Rosie followed with an AI-first version. Both price around $95 a month, and both meter: that base covers a couple dozen calls, then you pay per conversation. Missed-call coverage becomes a metered utility that spikes exactly when you are busiest.
The meter punishes your best weeks
Answering services charge more when you get more calls, which means your marketing successes raise your answering bill. A flat plan does not care whether Monday had five calls or fifty.
A receptionist that never clocks out
SCiNESTA's AI receptionist answers every call: greets in your brand voice, answers questions from your knowledge base, books appointments, takes messages, routes emergencies to a human, and logs it all to the CRM. Nights, weekends, holidays, no meter.
- Answers every call, not a monthly allowance
- Books, routes, takes messages and updates the CRM live
- Knows your FAQs, hours, services and staff
- Warm transfer to humans when the call deserves one
Where Smith.ai still fits
Some firms want a human voice on every call and a receptionist who remembers clients personally; that is a service decision, not a software one. Businesses that want every call answered without a meter will do the math fast. See the AI receptionist.
SCiNESTA