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Zoom vs Microsoft Teams: Online Meetings Connected to the Deal

Zoom and Microsoft Teams charge around $40 a month for meeting seats. SCiNESTA includes online meeting rooms connected to booking, CRM and follow-up.

SCiNESTA ResearchOctober 18, 20267 min read
Zoom vs Microsoft Teams: Online Meetings Connected to the Deal

Zoom and Microsoft Teams are good meeting products. The meeting itself is rarely the problem. The friction sits around it: scheduling, reminders, finding the contact record, taking notes, and sending the follow-up while the conversation is still fresh.

A meeting link should carry context

Standalone meeting tools know the attendee's email and little else. Sales and service teams need the deal history, form answers and previous calls before they join.

Meetings inside the customer journey

SCiNESTA creates online meeting rooms from native bookings. The attendee and staff receive the link, reminders go out automatically, and the booking stays attached to the contact. After the meeting, notes, tasks and follow-up workflows continue from the same record.

  • Bookable online meetings with generated room links
  • Automated reminders and rescheduling
  • Customer context visible before the meeting starts
  • Post-meeting tasks and sequences triggered automatically

Keep Zoom for large events

Webinars, breakout rooms and company-wide calls are mature Zoom and Teams territory. Client meetings whose purpose is moving work forward benefit more from being part of the workflow. Tour the connected platform.

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