● USE CASE · ROUTING
No button menus. Callers just say what they need.
Natural language IVR understands the caller, answers common requests and routes the rest.
$0.039per calling minute
6-secondbilling increments
Includedin $93/year
Calls are usage-based. The $93/year plan and calling usage are described on the pricing page.
How it works
01
Speak
The caller explains the need naturally.
02
Understand
The agent detects intent and checks context.
03
Route
The caller reaches the right answer or person.
What’s included
- Natural language intent
- Smart routing
- Knowledge answers
- Call transcripts
● AVAILABLE 24/7
Still deciding? Ask Maya.
Ask about this product, SCiNESTA services, pricing, documentation or booking. Maya can collect your name and email, answer from approved SCiNESTA knowledge and book a 10-minute demo in America/New_York time.